Helping you access cash

Find the best way for you to take your cash out

Cash Locator Logo 2X

Find the best way for you to take your cash out

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Services for you

We offer number of convenient services to customers of most UK banks and building societies. If you have a LINK enabled card, LINK is the only way that banks and building societies can offer their customers access to cash across the whole of the UK.

How we’re helping people across the UK

How we’re helping with Banking Hubs

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Does your area need a free to use ATM?

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We’ve turned shop tills into cash machines!

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Learn more about accessing cash

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Frequently asked questions

Please contact LINK using the contact us form.

Contact your bank or building society as you are their customer and only they have all the details of your account. They can check your account and if necessary, contact the LINK ATM operator.

You will need to tell them:

  • Where the cash machine is.
  • The date & time of the withdrawal.
  • The amount of cash you tried to withdraw.
  • The amount of cash you received (if any).

In most cases, a LINK ATM will wait a few seconds and then retract the cash and your account will be re-credited. If this hasn’t happened, you should contact your bank or building society. They can check your account and, if necessary, contact the LINK ATM operator.

You will need to tell them:

  1. Where the cash machine is.
  2. The date & time you tried to use the cash machine.
  3. The amount of cash you tried to withdraw.

If you are a member of the public or represent a local community and want to request a cash machine for your area, click here.

You should contact your bank or building society as soon as possible to sort out a replacement. For security reasons it isn't possible to open a cash machine to get your card back.

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Help Centre
Cash Locator Logo 2X

Find the best way for you to take your cash out

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